Regulations
RULES OF THE WEB PORTAL
"shop-PLCspace"
§ 1 General provisions
These Terms and Conditions, hereinafter referred to as the "Terms and Conditions", set out the rules for the use of the web portal located at the URL https://www.sklep-plcspace.pl, hereinafter referred to as the "Portal".
The Portal is managed by PLCspace Sp. z o.o. with its registered office in Warsaw, ul. J. K. Ordona 7b/121 01-237 Warsaw, entered into the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, XII Economic Division of the National Court Register, under KRS number 0000754666, holding NIP 527-28-68-838; REGON 381636783, (hereinafter referred to as "Administrator" or "Seller" or "Service Provider").
Website address and contact data: Internet address - www.sklep-plcspace.pl e-mail -biuro@plcspace.pl, telephone +48 889 631 956 correspondence address - J.K. Ordona Street 7B/121 01-237 Warsaw,
Each person should read the Terms and Conditions of the Portal before using it.
Use of the Portal requires the user to have an active and operational email account.
Information on the scope of the Store's processing of personal data ("Privacy Policy") and the scope of the use of cookies ("Cookie Policy") can be found at the URL: https://www.sklep-plcspace.pl/cookies
§ 2 General provision
The Portal is used for distance selling over the Internet to access the content on the Portal, including information files, i.e. video courses and books (hereinafter: "Access to information");
Together with the sale and purchase of Information Access, a Licence (hereinafter referred to as the "Licence") is granted, which defines the rights and obligations of the person using the Information Access (hereinafter referred to as the "Buyers" or "Customer" or "User" "Service Recipient" or "Licensee").
The creator and administrator of the Information is PLCspace.
The licence for the use of Access to Information is granted after its purchase by the Service Recipient .
The licence to Access Information is granted for non-commercial use, subject to the terms and conditions set out in these Terms and Conditions.
§ 3 Rules for purchasing from Access to Information
Information provided on the Website of the Portal, including information on the content of the Portal, does not constitute an invitation to conclude an agreement, as defined in Article 71 of the Civil Code.
The Portal, before confirming the purchase of Access to Information, provides the following information to the Buyer:
a detailed description of Access to Information and its features.
the total price for Access to Information and a summary of the total order amount;
concerning the method and time of payment.
The purchase of Access to Information does not require registration on the Portal by the Buyer.
The order is placed using the form available on the Portal website after pressing the button - "I buy and pay".
In order to receive confirmation of the purchase, the Buyer must inform the Portal Administrator, at his e-mail address, of the following details:
Name or company name;
Email address
Telephone number
PESEL or NIP (if VAT invoice is requested)
The Client places an order after reading the information specified in the content of the Portal's Terms and Conditions and the information indicated in paragraph 2 of this section, which will be displayed electronically in the last stage of filling in the electronic form preceding the expression of his/her will to be bound by the contract by clicking the "I buy and pay" button. After reading the collected information specified for the Customer's order, the Customer expresses his or her will to be bound by the contract by clicking on the "I buy and pay" button.
All prices displayed on the Website are in Polish zloty and include VAT. The price displayed in the basket summary.
An order shall be deemed to have been accepted for fulfilment once the Portal has confirmed acceptance of the order placed by the Customer.
Confirmation of order acceptance is sent automatically when the order is placed by the customer;
The Portal may suspend the acceptance of an order in the case of doubts as to the authenticity or reliability of the data indicated by the Customer in the registration form. In such a case, the Portal shall immediately contact the Customer in order to clarify the said doubts.
The following payment methods are honoured on the Portal:
by bank transfer;
- settlements of credit card and e-transfer transactions are carried out through Dotpay.pl
by text message.
The administrator is not responsible for the malfunction of the entities through which the Customer makes payments.
The contract for Access to Information is deemed to be concluded upon: confirmation of the order and payment by the Customer.
Access to the Information shall be granted upon conclusion of a contract.
We undertake to provide you with access to the Information upon conclusion of the contract. Information that we are not responsible for faulty or malfunctioning payment portals, banking portals, etc.
Each customer placing an order agrees to receive information at the email address provided by the customer: related to the progress of the transaction and notifications of changes to these Terms and Conditions.
Other information concerning the operation of the Portal, as well as containing commercial information about new products or services of the Portal, about promotions of the Portal and promoting products of the Administrator's partners will be sent only to those Customers who have given their consent.
§4 Copyright reservations
All intellectual property rights regarding Access to Information are the property of its Creator and are protected by the relevant copyright laws.
The Service Provider shall be entitled from the licence to the Information Access with the Information, granted by the Creator, to market the Information Access in accordance with the provisions of this Licence.
All rights granted under this Licence are acquired exclusively by the User.
The User shall respect the copyright of the Information Access Creator and the Service Provider. The Creator of Access to Information retains all titles, copyrights and other rights on an exclusive basis.
§5 Licensing - general provisions
The Service Provider, with the purchase of the Access to Information, grants the User the non-transferable and exclusive right to use for the User's own purposes (non-commercial use) the information contained on the Portal, without the right to: reproduce it, modify it or anything else, distribute it, lease it, or assign the rights from this agreement, use it for purposes other than its intended use.
The term for which the Licence is granted is limited to the duration of the Information Access Agreement.
Subject to the provisions of the Copyright and Related Rights Act, the User is not entitled to:
sub-license, sell, lease or lend the Access Information or otherwise transfer the rights under the Licence to a third party;
distribute Access to Information without written authorization of such distribution by the Creator or Service Provider;
reproduce, permanently or temporarily access the information in whole or in part by any means in any form;
modify, translate, adapt the Access Information, change the layout of the information or make any other changes to its content;
create any derivative works based on Access to Information.
§6 Technical requirements
For correct and uninterrupted use of the Portal, the Client's station/end device must meet the following minimum technical requirements:
active internet connection,
Processor 2 GHz or higher, RAM at least 8Gb,
Operating system at least Windows XP
cookies and Javascript acceptance enabled
In order to use the Access Information correctly and to use it undisturbed, the User's workstation must meet the following minimum technical requirements:
Active Internet connection
Processor 2 GHz or higher, RAM at least 8Gb,
Operating system at least Windows XP
Cookies and Javascript acceptance enabled
The Portal is not obliged to provide the above equipment and/or software.
The installation of the software referred to in paragraph 1 is subject to a separate licence agreement between the customer and the licensor.
The Portal website is adjusted to a screen resolution of 1366×768 (PCs) and 360×640 (mobile phones).
§ 7 Complaints
The Customer has the right to lodge a complaint on matters relating to the services provided by the Service to the Customer.
Complaints may be submitted by e-mail to the e-mail address of the Service biuro@plcspace.pl, or by registered letter to PLCspace Sp. z o.o. 7B/121 J. K. Ordona St. 01-237 Warsaw, writing "Complaint" in the subject line of the message.
The complaint should include at least your name, the subject of the complaint, details identifying the service complained of (e.g. order number, date of transaction, etc.) and the circumstances justifying the complaint.
Complaints will be considered within 14 days from the date of lodging the complaint. The Service will notify the Customer of its decision as a result of the complaint via the same method used by the Customer to lodge the complaint and also to the email address provided in the complaint.
§ 8 Withdrawal from the contract
Pursuant to the Consumer Rights Act of 30 May 2014 (Journal of Laws 2014, item 827), the Customer who is a consumer has the right to withdraw from the concluded contract in writing without giving any reason within fourteen days from the conclusion of the contract. In order to keep the fourteen-day period referred to in paragraph 1, it is sufficient to send the declaration of withdrawal before its expiry. The declaration may be made on a form, a specimen of which is provided at the URL htttps://www.sklep-plcspace.pl/reklamacje . The use of this form is optional.
Together with the Access to Information, the Administrator sends an information form (instruction on withdrawal from the contract) and a form on withdrawal from the contract - the forms are enclosed as Annexes No. 1 and 2 to these Regulations.
Pursuant to Article 38 of the Consumer Rights Act, the right of withdrawal from a contract concluded at a distance, in accordance with the Act, is not available to the consumer in cases:
the provision of services where the trader has provided a service in full with the express consent of the consumer who has been informed before the performance of the service by the trader that he will lose his right of withdrawal after the trader has provided the service;
in which the price or remuneration is dependent on fluctuations in the financial market outside the trader's control, and which may occur before the end of the withdrawal period;
in which the object of the performance is a non-prefabricated item manufactured
to the consumer's specifications or to meet his or her personalised needs;
where the object of the performance is an item that is perishable or has a short shelf life;
where the object of the service is an item supplied in sealed packaging which cannot be returned after opening for health or hygiene reasons if the packaging has been opened after delivery;
in which the subject matter of the performance consists of items which are, by their nature, inseparable from other items after delivery;
in which the consideration consists of alcoholic beverages, the price of which has been
agreed upon at the conclusion of the sales contract, the delivery of which can only take place after 30 days and the value of which depends on fluctuations in the market over which the trader has no control;
in which the consumer has expressly requested the trader to come to him for the purpose of carrying out urgent repairs or maintenance; if the trader provides services in addition to those requested by the consumer or goods other than replacement parts necessarily used in carrying out the repairs or maintenance, the consumer has a right of withdrawal for the additional services or goods;
in which the subject matter of the service is sound or visual recordings or computer software supplied in sealed packaging if the packaging is opened after delivery; for the supply of newspapers,
periodicals or magazines, with the exception of a subscription contract;
concluded by public auction;
for the provision of accommodation other than for residential purpose, carriage of goods, rental of cars, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the date or period of the service;
for the supply of digital content which is not recorded on a tangible medium where the performance has begun with the consumer's express consent before the end of the withdrawal period and after the trader has informed the consumer of the loss of the right of withdrawal.
The Administrator informs the Client that, in accordance with the Consumer Rights Act, the immediate commencement of the service at the Client's express request before the expiry of 14 days from the signing of this Agreement results in the loss of the right of withdrawal in the case of the supply of digital content which is not recorded on a tangible medium, which is the subject of this Agreement.
The Service shall refund the payment using the same method of payment used by the Customer, unless the Customer has expressly agreed to a different method of refund that does not incur any costs for the Customer.
§ 9 Rights and Obligations of the Customer.
The User may not pass on the codes (access data) for the Portal account to third parties.
The User using the Portal undertakes to comply with generally applicable law, principles of social co-existence, copyrights and rights resulting from registration of inventions, patents, trademarks, utility and industrial designs of both other Users and the Portal.
The user may not copy, modify or distribute content, images, logos, works without the prior consent of the authorised person.
Violations of the rules can be reported by sending an e-mail to: biuro@plcspace.pl.
Within the Portal, any action that would grossly violate the provisions of these Terms and Conditions or applicable law is prohibited.
§ 10 Rights and Obligations of the Administrator.
The Administrator is not responsible for disturbances or errors in the Portal's functioning which do not result from circumstances for which he is not responsible, including disturbances leading to the loss of data, information, other content uploaded to the Portal and disturbances adversely affecting the computer equipment (both software and the so-called hardware) used to use the Portal.
The Administrator is also not responsible for the inability (temporary or permanent) of the Users to use any of the Portal's functions or services provided electronically through the Portal due to circumstances for which the Administrator is not responsible, which arise from making changes or improvements to the Portal's Concept or resulting from the abandonment of certain Portal's functions or providing certain services electronically. Users will be informed of technical interruptions and their duration with due notice.
The Administrator reserves the right to temporarily suspend a User's account in the event of:
Breach of the Rules of Procedure or generally applicable law;
take actions to the detriment of another User, the Administrator or the Portal,
providing false data,
The administrator is not responsible for:
the content and information provided by users, in particular for its truthfulness, topicality or reliability;
acts of unauthorised third parties to whom the User has given access codes to his/her account on the Portal;
for any damage resulting from the discontinuation of the Services or the deletion of the User's account, in the event that this is due to the fault of the User or due to a breach of the law or of the Terms and Conditions,
for any damage caused by the User's use of the Portal's data and information.
§11 Customer cancellation
The Portal provides the Customer with the possibility to cancel the maintenance of the Account at any time. The Customer may request the cancellation of the Account via the contact form on the Portal website or by email to: biuro@plcspace.pl.
The Portal shall be entitled to delete the User's Account if it is obliged to do so on the basis of a valid or final decision of a competent authority, including, in particular, a court or a law enforcement authority, issued in accordance with the applicable legal provisions.
§12 Amendments to the Rules of Procedure
In order for Customers to be able to quickly and easily familiarise themselves with the content of the Terms and Conditions, they have been made available on the Portal in a form that makes it possible to view, download, save and print them and to follow the history of their changes.
The Portal reserves the right to amend the Terms and Conditions subject to the rules set out in this section.
The amendments to the Terms and Conditions of Use shall apply to all matters regulated therein and relating to Orders placed by the Customer from the date of their announcement. Orders (and all matters governed by the Terms and Conditions) placed before the date of announcement of amendments to the Terms and Conditions shall be governed by the provisions of the Terms and Conditions in force on the date on which such Orders were placed.
If the Terms and Conditions are amended, the new content of the Terms and Conditions will be published on the Portal under the "Terms and Conditions" tab no later than the effective date of such amendment.
§ 13 Final provisions and description of out-of-court possibilities
handling complaints and redress
The provisions of these Terms and Conditions are not intended to exclude or limit any rights of the Customer who is also a Consumer to which he is entitled under mandatory provisions of law. In the event of any inconsistency between the provisions of these Terms and Conditions and the aforementioned provisions, those provisions shall prevail.
In matters not regulated by these Rules and Regulations, the provisions of Polish law shall apply, including in particular the Act of 30 May 2014 on Consumer Rights(Journal of Laws 2014 item . 827 of 24 June 2014) and the Act of 23 April 1964. - Civil Code (Journal of Laws 1964 no. 16 item 93 as amended).
Information on the possibility of using out-of-court complaint and redress procedures by the Customer who is a consumer, as well as the rules of access to these procedures are available at the offices and websites of district (city) consumer ombudsmen, social organisations whose statutory tasks include consumer protection, Provincial Commercial Inspection Inspectorates and at the following website addresses of the Office of Competition and Consumer Protection:
http://www.uokik.gov.pl/spory_konsumenckie.php;
http://www.uokik.gov.pl/sprawy_indywidualne.php;
http://www.uokik.gov.pl/wazne_adresy.php;
The consumer customer has, inter alia, the following options to make use of
out-of-court complaint and redress procedures:
Permanent amicable consumer court operating at the Trade Inspection - the possibility of requesting the settlement of a dispute arising from a concluded Sales Agreement;
the provincial inspector of the Trade Inspection may request the initiation of mediation proceedings on an amicable basis until the dispute between the Customer and the Portal is resolved;
district (municipal) consumer ombudsman or a social organisation whose tasks include
statutory bodies include consumer protection (e.g. Federation of Consumers, Association of
Polish Consumers). Advice is provided by the Federation of Consumers under the free
the consumer helpline number 800 007 707 and through the Consumers' Association
Polish at the email address porady@dlakonsumentow.pl
Annexes to the Rules of Procedure
A. INFORMATION ON EXERCISING THE RIGHT OF WITHDRAWAL - WITHDRAWAL NOTICE
Right of withdrawal
(1) You have the right to withdraw from this contract within 14 days without giving any reason.
The period for withdrawal shall expire after 14 days from the date of
a. in when you took possession of the goods;
(3) In order to exercise your right of withdrawal, you must inform the person responsible for performing the withdrawal action by sending an e-mail to: biuro@plcspace.pl of your decision to withdraw from this contract by an unequivocal statement.
(Please note that the statement may be sent, for example, by post, fax or mail
electronic).
(4) You may use the model withdrawal form, but this is not
mandatory.
You may also fill in and submit a withdrawal form or any other unequivocal statement electronically on our website www.sklep-plcspace.pl. If you use this option, we will send you an acknowledgement of receipt of your notice of withdrawal on a durable medium (for example, by e-mail) without delay.
(5) To meet the withdrawal deadline, it is sufficient for you to send information concerning the exercise of your right of withdrawal before the withdrawal period has expired.
6. Effects of withdrawal
In the event of withdrawal from this contract, we shall reimburse all payments received from you. We will reimburse you using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
B. WITHDRAWAL FORM
Please note that this form must be completed
and send it back
only if you wish to withdraw from the contract. The use of the form is optional.
Addressee: by PLCspace Sp. z o.o. with its registered office in Warsaw, ul. J. K. Ordona 7b/121 01-237 Warsaw, entered into the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, XII Economic Division of the National Court Register, under KRS number 0000754666, holding NIP 527-28-68-838; REGON 381636783,
PORTAL.............................................................
CONTACT ADDRESS...........................................................................address - ........................... email
- ................................, telephone........................
....................................................................................
I/We(*) hereby give notice(*) of my/our withdrawal from the contract of sale of the following goods(*) the contract for the supply of the following goods(*) the contract for the performance of the following goods(*)/the contract for the provision of the following service(*)
Date of conclusion of contract(*)/receipt(*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if the form is sent on paper)
Date
(*) Delete as appropriate.__
